Lava Support will never reach you by SMS or phone call.
We will never ask for any secret material, seedphrase, or ask you to send us money.
the official Lava Support Communication channel is:
hello@lava.xyz
Only download software from trusted locations
You can report phishing attempts to hello@lava.xyz
Phishing refers to fraudulent attempts to get personal information from you, usually by email. But scammers use any means they can to trick you into sharing information or giving them money, including:
Fraudulent emails and other messages that look like they're from legitimate companies, including Lava
Misleading pop-ups and ads that say your device has a security problem
Scam phone calls or voicemails that impersonate Lava Support
Fake promotions that offer free products and prizes
Unwanted Calendar invitations and subscriptions
If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam.